“With Tagmarshal, we know what is happening on the course and can get ahead of any issues with anticipatory service. It’s been really great having these tools.”
“Having messages pop up at strategic locations, like F&B orders on the 8th hole and information about temporary tee box adjustments, is invaluable to us, as well as our guests.”
“With Tagmarshal, we’re able to improve the way in which we manage activity on the course, directly impacting on the golfer’s experience.”
“Tagmarshal helps us empower the entire team to be proactive and responsive, with an appreciation and understanding of what is happening in real-time.”
“Having those logged interactions on the system means I can have a clearer picture for post-round conversations, even if I wasn’t at the club.”
“The Auto Tag Assignment is unique and flawless. Every morning when we open up the tee sheet, all the names are integrated and plugged in and all we are doing is assigning the tags.”
“Tagmarshal has given us the ability to have a line of sight and full control on the course. It allows us to know where the players are, when they finish etc. We can now provide an exceptional on-course experience to our members and guests.”
“Tagmarshal gives us the data we need to quantify how we measure success in terms of pace of play and our overall culture.”
“People are just that much more receptive when interventions are based on evidence. Tagmarshal has been a very good addition to have this information readily available.”
“The Tagmarshal team has been outstanding in assisting our team every step of the way to ensure a smooth transition and we look forward to continuing our partnership to provide a world-leading golfing experience to all our guests.”
“The geofencing works phenomenally and we really like that Tagmarshal’s system doesn’t shut the carts down, which is a much more effective way of doing things.”
“Being able to have the facts and really analyze and be deliberate about who we talk to is a huge plus for us.”
“The technology is phenomenal. You can use it from anywhere – phone, tablet, computer – and it’s been great for us to have this overview.”
“Tagmarshal is a management tool to help us provide an exceptional experience. It’s a lot more powerful than a tool simply for golfers to get themselves around the course.”
“Tagmarshal’s tech minimized our labor needs and helped us to solve issues in real-time. Using the accurate data, we eliminated 75% of complaints.”
“I’ve noticed a marked improvement in compliance. The geofencing is very easy to draw and can be turned on and off depending on weather conditions.”
“We are using the data to formulate pace of play policies, but none of these conversations would take place if we didn’t have so much vital data. It’s absolutely crucial in that regard.”
“From the data, we know who our slower and quicker members are and we set the tee sheet up accordingly, which helps us a lot with course flow.”
“The 2Way screens are far and away the best units I’ve seen. We often get players coming off the course telling us how much they loved them.”
“Everybody on the team uses the system and they absolutely love it. We made a big effort to hit the ground running and member feedback has been excellent from the start.”
“Tagmarshal takes all the question marks out of any conversation about pace. We are not talking about perception because I have all of the data.”
“One of our goals is to manage our on-course staff, and Tagmarshal has equipped our staff to proactively manage the field, freeing up their time to spend on player satisfaction and service.”
“Having Tagmarshal help us with our pace program and enhancing the experience for all of our members has been a key part of our success. We’re always aware of what’s going on entirely, with a great macro view of the course.”
“Our F&B menu pops up on the 2Way screens on our 8th hole and it speeds up the turn time, preventing any backup. This improves course flow and boosts our revenue.”
“Tagmarshal allows us to see the pace trends before they balloon out of control, identifying groups that are losing speed so our team can be in the right place to communicate.”
“Based on what we have seen so far in our first year, we are expecting to make at least 10 times what we paid for the system.”
Bordered by beautiful native Florida wetlands and marshlands, Serenoa is unlike your typical Sarasota course.
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