“With Tagmarshal, we know what is happening on the course and can get ahead of any issues with anticipatory service. It’s been really great having these tools.”
“I love the reporting – to be able to say, this is the group that’s delaying and this group’s slow because they’re being delayed, at a glance. I’m able to share a lot more information with the owners about the business.”
“Having Tagmarshal just makes life so much easier when it comes to pace of play because you can go straight to the problem and deal with it.”
“The ability to really hone in and be proactive before things get out of control has paid huge dividends for us, having those guests come back again.”
“Being able to send a message about pace before we send someone to the group ensures that by the time our staff arrive, the players know why we’re there.”
“Our members know we are making an effort to improve pace and flow of play. Tagmarshal’s system raises awareness among the membership that you’re watching and there’s a lot of cooperation.”
“The technology gives us awesome data points to see who is being delayed and who is a delayer, and we will use that information to manage course flow.”
“We really enjoy Tagmarshal’s analytics and data, which help us make educated decisions about how we need to operate our golf course.”
“I do not know how we could not have Tagmarshal until now. It is a great tool that is allowing us to optimize the job of our marshals, monitor pace of play, control restricted areas on the golf course, and be able to make decisions based on information.”
“Once you get behind pace early on during a busy day, your day is done. With the system, we can be very proactive in managing the field so things keep moving.”
“The reporting has really enhanced our conversations with committee members and the board. They can see the pace and other invaluable data in beautiful graphs and there’s no speculation.”
“The hole-by-hole data is really helpful with shotguns – knowing exactly how long a hole takes helps us with putting double groups out there.”
“People are just that much more receptive when interventions are based on evidence. Tagmarshal has been a very good addition to have this information readily available.”
“Being able to have the facts and really analyze and be deliberate about who we talk to is a huge plus for us.”
“With Tagmarshal, we know what is happening on the course and can get ahead of any issues with anticipatory service. It’s been really great having these tools.”
“With Tagmarshal in place, we can say ‘this isn’t my biased opinion that you’re slow, the data speaks for itself’ and that is really helpful.”
“We have reduced our labor expense on the golf course, increased our round capacity, and realized many operational efficiencies utilizing Tagmarshal.”
“I’m ecstatic about the introduction of Tagmarshal’s technology. The results show we have experienced a huge improvement with pace of play and our overall customer experience. It’s been a great success and we are glad we invested in it.”
“We had an immediate, significant impact on pace of play from day one. With the screen showing pace, players sped up on their own.”
“Tagmarshal has definitely made it easier to see the entire golf course with one quick glance which is very helpful.”
“The geofencing helps our superintendent protect areas that are overseeded, or have water accumulation. Those are moving targets and putting signs up wouldn’t work nearly as well.”
“We get a lot of credibility from younger golfers who can see we’re invested in the player experience.”
“Our average round time has dropped every month and the players are loving the pace. We’re excited to keep on improving, as we get more data from the system.”
“Customer Retention for us is huge and improving the player experience through pace of play management plays a big part in what we do on the golf course – Tagmarshal plays a huge part in us achieving this.”
“For us, the biggest benefit of having Tagmarshal’s system in place is that we are able to approach slower groups armed with objective information we need to help them get back into position, in a manner that is polite and respected by our membership.”
“Based on what we have seen so far in our first year, we are expecting to make at least 10 times what we paid for the system.”
Bordered by beautiful native Florida wetlands and marshlands, Serenoa is unlike your typical Sarasota course.
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