“With Tagmarshal, we know what is happening on the course and can get ahead of any issues with anticipatory service. It’s been really great having these tools.”
“The system is a big benefit to our operations, and we do not need to employ a marshal. We can be less reactive to bottlenecks and can see what’s coming.”
“We couldn’t be happier with our decision. The system is great, the people at Tagmarshal are great, and that makes it easy to implement.”
“Being able to have the facts and really analyze and be deliberate about who we talk to is a huge plus for us.”
“By having all the information at our fingertips, it gives the marshals exactly what they need, making their work a lot easier and accurate.”
“The technology gives us awesome data points to see who is being delayed and who is a delayer, and we will use that information to manage course flow.”
“Tagmarshal streamlines our processes, improves pace of play, and saves us time traveling around the course checking on groups that we don’t need to address.”
“The system does all the work, allowing our team to be more efficient, using fewer staff to get things done.”
“Not all have the ability or desire to play in 3.5 hrs but with Tagmarshal we can fully understand what is achievable and set goals. Our pace has never been better and our NPS is at 82.”
“Our F&B menu pops up on the 2Way screens on our 8th hole and it speeds up the turn time, preventing any backup. This improves course flow and boosts our revenue.”
“Before Tagmarshal, we were making educated guesses and now we have the data to back up and help with better decision-making.”
“Before, we put up ropes which is an extensive effort. Now all we do is click a button and it keeps carts on the path.”
“Data has given us insight and allowed us to have a fact-based pace discussion with golfers, improving their experience.”
“After a round, or the next day, I can show our members their pace in the Track Map and it’s point blank right in front of them, making it so much easier to have those discussions.”
“We have reduced our labor expense on the golf course, increased our round capacity, and realized many operational efficiencies utilizing Tagmarshal.”
“We are using the data to formulate pace of play policies, but none of these conversations would take place if we didn’t have so much vital data. It’s absolutely crucial in that regard.
“With Tagmarshal, I can pinpoint groups that are slow. The Live Map provides a great overview of the golf course and helps manage our pace of play. I can’t wait to show my golf committee the average round time that we have this past season.”
“Customer Retention for us is huge and improving the player experience through pace of play management plays a big part in what we do on the golf course – Tagmarshal plays a huge part in us achieving this.”
“Tagmarshal takes all the question marks out of any conversation about pace. We are not talking about perception because I have all of the data.”
“With Tagmarshal, we know when we have to address groups and can be proactive when necessary. We have definitely been more efficient with fewer people.”
“We can see what’s happening on the course at any given time. To have that efficiency has greatly impacted the guest experience, as well as our day-to-day operations.”
“The Tagmarshal team has been outstanding in assisting our team every step of the way to ensure a smooth transition and we look forward to continuing our partnership to provide a world-leading golfing experience to all our guests.”
“Our pace has been great and the feedback on course conditioning is the best we’ve ever had.”
“I love the hole-by-hole data, which we use to adjust and tweak expectations to make sure that we are setting realistic pace targets for each hole.”
“We were able to optimize our hole goal times, based on the data collected. The system has helped us to streamline our operation and our Members are really enjoying the 8inch color screens.”
“Based on what we have seen so far in our first year, we are expecting to make at least 10 times what we paid for the system.”
Bordered by beautiful native Florida wetlands and marshlands, Serenoa is unlike your typical Sarasota course.
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