Crystal Springs Resort is the Northeast’s largest golf resort and features world-class golf courses in a stunning mountain setting.
Year after year, the Crystal Springs course ranks among Golf Digest’s “Top 10 Public Golf Courses” in NJ, while Wild Turkey is one of the most unique courses in the state, made up of two distinct types of terrain, best described as basin and ridge.
Cascades, a 9-hole design by renowned golf architect Roger Rulewich, is the newest course at the property and showcases inviting fairways, gently contoured greens, and spectacular views.
In between his busy schedule overseeing 45 holes, Matthew McGarry, Director of Golf Operations at Crystal Springs Resort let us in on his lifelong passion for golf and what his job entails.
How would you describe your morning routine to kickstart your day?
My morning starts with dropping my little guy off at daycare. I usually start my morning with a Celsius to get a little pep in my step before I get into the office. Once at work, I check in with my staff and then head to my desk to check emails and Tagmarshal to see our pace.
Has golf always been your first love?
Golf has always been a passion of mine. I grew up playing with my father and grandfather. I think I was about 4 years old when they got me an old Persimmon 3 Wood and I would hit balls all around the yard. So many great memories for me have been built around the game of golf.
Tell us about your role at Crystal Springs. Why is it important?
I am the Director of Operations at Crystal Springs Resort and every day brings something new. For the most part, I oversee the day-to-day operations of our 45-hole complex ranging from golf events, member and resort guest needs. I feel that everyone at our property deserves to have a world-class experience and that is what my team and I try to provide to everyone.
Why has your course decided to invest in Tagmarshal?
The Resort chose to implement Tagmarshal to provide my team and me with the most accurate and real-time data so that we could ensure swift resolution to any pace concerns. With 45 holes on our property, Tagmarshal allows the oversight to see exactly what is happening in real-time across all three courses. We also wanted to enhance the golfer experience and with the GPS display screen, we have done just that.
Since implementing Tagmarshal, how have your golfers responded to the on-course experience?
Our golfers have been very receptive to Tagmarshal.They love being able to see yardages as well as being able to look at our on-course menu selections. Tagmarshal has been a game-changer when it comes to pace of play data for my staff and the golfer. The golfer can see exactly where they are relative to our set pace of play and this allows for positive interactions when it comes to pace resolution.
Describe Tagmarshal in three words.
Dynamic, Innovative, User-Friendly
What is your dream golf destination? Why?
My dream destination would be to go over to Scotland and play St. Andrews. I would even welcome some rain to get the full experience from such an iconic course.
Your best golf moment?
One of my best golf moments would have to be playing TPC Scottsdale Stadium Course with my groomsmen for my bachelor party. We also were able to attend the Waste Management Phoenix Open and it was an incredible time.
If you could be a caddie on Tour, whose caddie would you like to be and why?
If I could caddie for anyone on tour, I think it would be for Joel Dahmen. After seeing him on the ‘Full Swing’ Netflix series, he seems like your Average Joe who is exceptional at golf and doesn’t take it too seriously. I think that resonates with a lot of folks.
Tagmarshal, the market leader in on-course optimization technology, provides courses with full, real-time operational oversight and reporting, giving golf operators the tools to manage pace and flow of play effectively, resulting in enhanced player experiences, increased efficiency through automation, and additional revenue generation.
Tagmarshal’s technology has collected over 10 billion data points from more than 75 million rounds of golf and has relationships with in excess of 600 partners, including Hazeltine, Whistling Straits, Baltusrol, Fieldstone, Bandon Dunes, Serenoa and Erin Hills.
Tagmarshal partners with several golf management groups, private, daily fee, public and resort courses, including 40 of the Top 100 US courses, as well as many $40-$60 green fee courses, which are seeing excellent results using the system.
Get in touch to set up a personal demo, or ask any questions you might have.
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Optimize your on-course operation with Tagmarshal 2Way cart screens, giving you the tools to manage your operation effectively, increase efficiency, enhance the player experience and generate additional revenue.
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– Troy Newport, General Manager, Cog Hill
Used by these and many more partner courses
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• Standard line of site and geofencing in real-time, to manage day to day operations and course traffic.
• Purchase the additional Analytics Hub and other modular features based on your course’s needs.
Used by these and many more partner courses:
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• Basic GPS cart tracking, to manage your cart fleet.
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• Full software package including Optimization features and the Analytics Hub.
• Best suited for courses who want to set goals, track and optimize, to improve.
Used by these and many more partner courses:
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Optimize your on-course operation with Tagmarshal Classic Installed devices, giving you the tools to manage your operation effectively, increase efficiency, enhance the player experience and generate additional revenue.
• Unobtrusive GPS based tracking of cart fleet
• Neatly installed below the seat: no player interaction required
• Can be utilized for players, maintenance, operations teams
• Optional Geofence Buzzer for effective and player-friendly geofence compliance!
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– Drew Dunn, Head Golf Professional, East Lake, GA
Used by these and many more partner courses
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Optimize your on-course operation with Tagmarshal Classic Installed devices, giving you the tools to manage your operation effectively, increase efficiency, enhance the player experience and generate additional revenue.
• GPS based tracking tag that clips onto golf bags, trolleys or caddy
• No installation required, simply hand-out and clip on
• No player interaction needed
Please Download the Classic Tag product PDF for full details.
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– Mike O’Reilly, PGA Golf Professional, Whistling Straits
Used by these and many more partner courses
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Optimize your on-course operation with Tagmarshal 2Way Mobile screens, giving you the tools to manage your operation effectively, increase efficiency, enhance the player experience and generate additional revenue.
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– Mario Guerra, PGA Head Professional, Quaker Ridge, NY
Used by these and many more partner courses
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Webinar: FastLane Golf – Pace of play matters and golfers will pay a premium
Wednesday, 10th April I 11h00 EST I 15h00 GMT
Webinar: How Tagmarshal Can Positively Affect Your Bottom Line
Monday, 11th March I 11h00 EST I 15h00 GMT
Webinar: Memorable Guest Experiences while Delivering Healthy Financial Returns to your Course
Tuesday, 11th December I 15h00 EST I 14h00 CST
Webinar: Adopting technology for a traditional game
Tuesday, 18th December I 15h00 EST I 14h00 CST
Webinar: Gain Management Oversight of Pace, Flow, and Unwanted Bottlenecks through Intuitive Data
Thursday, 22nd November I 15h00 EST I 14h00 CST
Webinar: Understanding your on-course operations with data and analytics
Thursday, 15th November I 15h00 EST I 14h00 CST
Webinar: Above and Beyond Members and Guests Expectations with Actionable Data
Thursday, 8th November I 16h00 EST I 15h00 CST
Register here:
Webinar: 5 ways to turn pace of play into a golf experience and revenue asset
Thursday, 22nd August I 16h00 EST I 15h00 CST
Register here:
Upcoming Webinar:
Player Experience and Pace of Play Symposium
Thursday, 4th October I 09h00 London and 10h00 South Africa
Register here:
Webinar: How are data and analytics empowering the golf industry?
Thursday, 30th August I 16h00 EST I 15h00 CST
Register here: