GCMA webinar: 

10 player experience game-changers for successful golf operations 

THE IMPORTANCE OF DATA TO A SUCCESSFUL GOLF COURSE OPERATION, WHY THE PLAYER EXPERIENCE FACTOR IS ALL IMPORTANT IN GOLF AND PLAYABILITY TIPS.

Hear how to turn Marshals, Starters and Player Assistants into Service Excellence Managers and many more insightful and practical takeaways to apply at your operation.

DATE: Wednesday, 12th SEPTEMBER

TIME: 11H00 UK, London

DURATION: 45 Minutes

Think like a first time visitor, and judge like king customer, using data for success. Understand 10 key player experience factors.

In this webinar, Bodo Sieber, CEO, and Co-founder of Tagmarshal, a pioneer in golf course intelligence, will share key learning from the world’s top operators on how to think differently about service and the player, member and guest experience to empower a major competitive advantage.

We share learnings from some of the industry’s top and innovative golf course operators and, of course, from tracking over 900 million data points.

If you can’t make it to the live session, sign up anyway and we’ll send you the recording.

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WHAT WILL YOU LEARN?

  • Why the player experience factor is all important in golf
  • What walking in your customer’s shoes can teach you
  • Think like king customer – because the power is yours
  • Any playing tips? Why ‘hit the ball straight’ really isn’t enough
  • The importance of data to a successful golf course operation
  • Playability – ways your course can turn on the charm
  • Turn marshals, starters and assistants into service managers
  • Course experts – expectations of tomorrow’s caddies
  • Case studies from leading golf course operators
  • Insights and practical takeaways to apply at your operation

MEET THE presenter:

Bodo Sieber, CEO, and Co-founder of Tagmarshal.

Bodo brings a wealth of business intelligence and software applications experience to the golf industry. A German national with an extensive understanding of golf course operations and process optimization, Bodo has honed his applied data science expertise during more than a decade in the field.

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