“Tagmarshal provides us with a bird’s-eye view of our operations, helping us to manage field flow and to allocate resources effectively, based on data.”
“I’m ecstatic about the introduction of Tagmarshal’s technology. The results show we have experienced a huge improvement with pace of play and our overall customer experience. It’s been a great success and we are glad we invested in it.”
“Tagmarshal integrates with so many tee sheets, which is a huge positive.”
“People are just that much more receptive when interventions are based on evidence. Tagmarshal has been a very good addition to have this information readily available.”
“You have a birds-eye view of what’s going on from your office and can keep an eye on things. Before we engage with a group, we can get all of the facts and address them accordingly.”
“With Tagmarshal, we know what is happening on the course and can get ahead of any issues with anticipatory service. It’s been really great having these tools.”
“The Tagmarshal system is intuitive enough that I can tell if something is wrong within 15 seconds and instantly address the problem.”
“Being able to have the facts and really analyze and be deliberate about who we talk to is a huge plus for us.”
“We had an immediate, significant impact on pace of play from day one. With the screen showing pace, players sped up on their own.”
“At a private club, people don’t want to be told to speed up. We had to find other ways to have those interactions with members and Tagmarshal’s software has provided us an avenue to get out there before things become a problem.”
“I love the reporting – to be able to say, this is the group that’s delaying and this group’s slow because they’re being delayed, at a glance. I’m able to share a lot more information with the owners about the business.”
“The overall satisfaction from our guests and staff has been outstanding. Not one person has said anything negative about the system.”
“The analytical data that was provided for us was huge and a real bonus for our pace of play.”
“Tagmarshal is a management tool to help us provide an exceptional experience. It’s a lot more powerful than a tool simply for golfers to get themselves around the course.”
“We can see what’s happening on the course at any given time. To have that efficiency has greatly impacted the guest experience, as well as our day-to-day operations.”
“Staff knowing they have these tools in place to approach golfers and show them exactly what is going on with facts has made them more relaxed on the job.”
“We are using the data to formulate pace of play policies, but none of these conversations would take place if we didn’t have so much vital data. It’s absolutely crucial in that regard.”
“Handing over the tags really sets the tone and members know that pace of play is imperative, making conversations later in the round that much easier.”
“After a round, or the next day, I can show our members their pace in the Track Map and it’s point blank right in front of them, making it so much easier to have those discussions.”
“The 2Way feature is fantastic. We can see who is out on the course and send messages directly to slower groups. That gentle nudge tends to work really well.”
“We want our rangers to be educators and Tagmarshal’s data allows that. The facts are right there on the screen.”
“Being able to see the entire golf course and problem groups has allowed us to use our on-course staff a lot more efficiently.”
“Tagmarshal gives everyone the ability to know exactly what’s going on out on the course, without having to drop everything. It’s been a godsend for me.”
“Tagmarshal has been such a game changer for us. We have 360-degree coverage of our golf course and we can see what the pace of play is with a glance at a screen.”
“Tagmarshal has revolutionized how we handle weather delays and warnings, with the ability to send messages to every cart and then track who complies.”
“We have reduced our labor expense on the golf course, increased our round capacity, and realized many operational efficiencies utilizing Tagmarshal.”
Navesink sits on a gently rolling crest, overlooking the Navesink River, with a majestic clubhouse occupying the highest point on the property.
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