Integrated with

General Questions

How will our Round Times improve?

The Tagmarshal system allows for a proactive, data driven approach to Pace of Play. There are many factors, but all our implementations to date have seen a 10-20 minutes improvement in average round times within three months of using the system. From there new goals and targets get defined and worked towards.

Does everyone need to carry a tracking tag?

No, only one person or caddy per playing group needs to carry a tracking tag.
Carts can have the tags installed.

How many Tracking Tags do I need for my course?

A typical 18 hole walking course is equipped with 40 Tracking Tags.
If the course has a cart fleet, we recommend all are equipped.  The amount of tags then depends on the size of the fleet (usually between 60 to 80 Tracking Tags required).

How long until I receive my Tracking Tag set?

The hardware is generally on-site within 2 weeks (USA clients) to 3 weeks (International clients) following signature of contract and payment of set up invoice.

Is there a set-up process?

Upon the receipt or installation of your Tracking Tags, Tagmarshal facilitates a calibration & training period of 3 weeks. The course is mapped and positional data collected affording the system’s algorithm the opportunity of ‘learning’ its’ unique ebb & flow. During this time management are given the full benefit of the live stylized  map for tracking purposes.

Thereafter the full system and the rest of its powerful features (including pace of play alerts, round & hole stats and the building of player pace of play profiles) go live.

Software Questions

How does the Pace of Play alert system work?

As a playing group progress, their location and time of play is measured against various parameters and evaluated in relation to the rest of the field. The Tagmarshal system’s smart algorithm then picks up when a group is falling behind and alerts management through a series of colour based alerts on the Tagmarshal map.

How do I see the Tracking Tags / Tracked playing groups on the course map?

Tagmarshal courses get access to a full software suite, that includes a live stylized course map.
The software is a cloud based application available via any internet enabled devise, such as PC, Mac or tablet computer.

How does the geo-fencing work?

The system’s geo-fencing module provides course management with the ability to set-up fenced areas or ‘zones’. If a Tracking Tag (cart or walking) enters a geo-fenced area the manager / system administrator is immediately notified of the breach (location, geofence zone name, cart number, player in cart, timestamp) and a historic record is kept.

What happens if a group is held up / delayed by the group in front of them?

If a group are behind the course’s prescribed pace (therefore slow) but they are being held up by a group in front of them (constantly forcing them to wait), the group will be recognized as delayed and a slow play alert will not be generated. The delayed group’s play icon is then presented as orange for delayed, rather than red for slow.

What do the green, orange and red icons on the course map represent?

The system’s smart algorithm tracks playing groups (walking or carts) evaluating their progress in relation to the prescribed pace and rest of the field.
Green icons: On pace groups
Orange icons: Delayed groups (slow, but held up by a group in front)
Red icons: Slow groups (off the pace i.e. outside of the prescribed goal time)

What stats does the system provide?

All round data is stored in Tagmarshal’s cloud hosted database and each course is given access to their statistics and maps via an easy to use dashboard.

This enables course management to evaluate items such as:

  • round times per group – evaluate slow rounds, see who the players / caddies where in the group.
  • average round times for a day or month – evaluate how the pace of play trended throughout the day or month.
  • average hole times – evaluate which holes are playing slower / faster on average versus their goal allotments.
  • round track maps – see all rounds tracked including each’s progressive time-stamps and alerts generated.

Does the system allow for Shot Gun starts?

Yes, the system can track shot gun starts.

Can we track the course staff and / or marshal’s out on the course?

Yes, the system includes a marshal tracking module allowing management to view their course staff in real time. It also shows where they have been throughout the day. Are they being pro-active around the issue of pace of play?

Hardware Questions

How long do Tracking tags need to be charged?

It takes 4-5 Hours to charge the Tracking Tags. A multi charging station is provided.

How big are the Tracking Tags?

The tags dimensions are 6.5 x 4.5 x 2.5 cm, roughly the size of a matchbox.

Can Tracking Tags be used on a rainy day?

Yes, each Tracking Tag is equipped with a water resistant pouch.
Note: water resistant, so it is best if the players don’t take the Trackers for a swim in the water hazards

Can tags be reused during the day - for the morning and afternoon field?

Yes, as long as they are well charged overnight tags used in the morning can be used again for the afternoon field.

Can the Tracking Tags be installed into golf carts?

Yes, a cart installation kit is available.
We have active installations in both electric and gas carts by Club Car, Yamaha and EZ-go.

Can we do our own installation of the Tracking Tags into our carts?

Yes, installation is a simple process that takes roughly 10 min per cart. Training and installation videos are available.